NVOCCs · forwarders · ocean intermediaries
Stop absorbing per diem your clients won't pay.
Protect forwarder margins and strengthen client trust with automated OSRA 2022 dispute defense on both sides of the invoice.
§ 541.7(b)
an NVOCC must invoice its own customer within 30 days of the issuance date of the invoice it received
Recommended plan: NVOCC / Forwarder
The problem
Where nvoccs & forwarders lose money.
Margin
Caught between carrier and client
The carrier bills you, the shipper refuses to reimburse, and the write-off lands on your P&L.
§ 541.7(b)
Your own 30-day clock
As a billing party, your invoice to the shipper is due within 30 days of the carrier invoice's issuance date. Miss it and your client owes nothing.
§ 541.7(c)
Pass-through disputes missed
When your client disputes, you can notify the carrier and get an extra 30 days to dispute upstream. Most forwarders never use it.
Scale
Hundreds of clients, one ops team
Every client has different terms and every carrier a different portal. Manual tracking breaks at volume.
The approach
Both sides of the invoice, in one workspace.
ATAHSKIA audits the carrier's invoice to you and your invoice to your client against the same rule set. Client workspaces keep ledgers, contacts and terms separate, and pass-through invoices are generated with all 20 elements so your own billing holds up.
When a client disputes, the platform opens the § 541.7(c) window, notifies the carrier on your behalf with your approval, and keeps every clock visible to your ops and finance teams.
- Separate client workspaces and ledgers
- Compliant pass-through invoices generated automatically
- Upstream dispute notices under § 541.7(c)
- White-label dispute packets in your brand
Try it
Run the pass-through clock.
Enter the carrier invoice date and your client's dispute date.
§ 541.7(b)
Your invoice is on time
Due by Oct 31, 2026, 30 days from the carrier invoice's issuance date.
§ 541.7(c)
Dispute upstream by Nov 28, 2026
After you notify the carrier that your client disputed, the carrier must allow an additional 30 days for your own dispute.
“We eliminated unrecoverable per diem write-offs across our customer base. Our invoices go out complete and on time, and so do our disputes.”
Questions from nvoccs & forwarders
Can our clients see their own disputes?
Yes, optionally. Client portals show invoice status, disputes and credits under your branding.
How is NVOCC pricing structured?
A partner platform fee of $3,500 per month with a tiered per-client pass-through model. See the pricing page for details.
Do you support house and master B/L matching?
Yes. Carrier invoices referencing the master B/L are matched to house B/Ls and the right client workspace.
Don't let your 30-day dispute window expire.
Send your recent D&D invoices for a free audit. We report what is recoverable within 48 hours.