Customer stories
Cash back from carriers, on the record.
Customers are described, not named, at their request. Carrier relationships stay private; results do not.
A national home goods retailer · About 18,000 TEU / year of furniture, decor and housewares through San Pedro Bay (Los Angeles and Long Beach)
A home goods retailer recovered or invalidated $1.08M of D&D in its first year, 55% of what carriers and terminals billed
With 18,000 TEU a year landing in San Pedro Bay and a three-person import team, the retailer was paying most D&D invoices without checking them. ATAHSKIA audited every invoice against the 20 elements of 46 CFR § 541.6, matched billed days to terminal availability and empty-return records, and moved dispute submission from 34 days after receipt to 3.
Read the story- $1.08M
- Recovered or invalidated, first 12 months
- 55%
- Share of billed D&D recovered
- 34 days to 3
- Invoice receipt to dispute
A 34-person NVOCC in Houston · About 4,200 TEU / year for roughly 70 shipper clients, mostly through Port Houston's Barbours Cut and Bayport terminals
A Houston NVOCC cut D&D write-offs from $118,000 a year to $21,000 by disputing upstream before billing clients
Caught between carriers billing it and clients refusing to pay, the NVOCC was absorbing D&D it could not pass through. ATAHSKIA audited every carrier and terminal invoice before re-billing, issued compliant pass-through invoices inside the § 541.7(b) window, and used § 541.7(c) notices when clients disputed.
Read the story- 50%
- Upstream D&D recovered or invalidated
- $118K to $21K
- Annual D&D write-offs
- 100%
- Client invoices issued with all 20 elements
A family-owned hay exporter in the Pacific Northwest · About 3,300 forty-foot containers (6,600 TEU) / year of alfalfa and timothy hay through Seattle, Tacoma and Portland
A hay exporter recovered or invalidated 62% of billed detention by proving rolled bookings and late receiving windows
Export detention was the exporter's largest controllable cost after freight. ATAHSKIA tied every billed day to the booking's earliest return date, cutoff and roll history, then sent cited disputes inside the relief window. In 12 months the exporter recovered or invalidated $259,000 of $418,000 billed, 4.3 times the total cost of the platform.
Read the story- 62%
- Billed detention recovered or invalidated
- $259K
- Recovered in 12 months
- 4.3x
- Return on total platform cost
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