Documents & inboxAutomated detention and demurrage recovery for Microsoft Outlook
Capture D&D invoices from a shared Outlook mailbox and send disputes from it
- Sync
- Event-driven via Microsoft Graph change notifications
- Authentication
- Microsoft Entra ID app consent (OAuth 2.0) scoped to the chosen mailbox
- Data exchanged
- Invoice emails · Dispute emails · Replies
How it connects
Most D&D invoices still arrive by email, as PDFs or links from carrier and terminal billing systems. For companies on Microsoft 365, that usually means a shared mailbox in Exchange Online that someone reads when they have time.
ATAHSKIA connects to the shared mailbox you choose through Microsoft Graph, picks up messages from carrier and terminal senders, extracts the invoice, and starts the 20 element check of 46 CFR § 541.6 the same day. The invoice date is captured on arrival, which starts tracking your § 541.8 window. With send permission, dispute packets go out from the same mailbox, so replies come back to your team and stay in your records.
Capturing the invoice on arrival also captures evidence: the date the email was received, the sender and the original PDF are preserved with the audit, which helps when an invoice's stated issue date and its actual delivery date differ.
Data flows
Invoice emails
Reads
Messages and PDF attachments from carrier, terminal and forwarder billing addresses.
Dispute emails
Writes
Relief requests with attached packets, sent from the shared mailbox when you enable sending.
Replies
Reads
Billing party responses threaded back to the open dispute so the 30-day resolution deadline can be tracked.
Field mapping
| ATAHSKIA | Microsoft Outlook | Note |
|---|---|---|
| Invoice source | Sender address and display name | |
| Received date | Message received time stamp | |
| Invoice document | PDF attachment or linked document | |
| Dispute thread | Conversation ID of the sent relief request | |
| Billing party response | Reply messages in the conversation | |
| Folder routing | Mailbox folder where audited messages are moved | Optional. |
Setup
Choose a shared mailbox
Use the mailbox carriers already bill to, such as a dnd or ap mailbox, or create a new one and update your billing contacts.
Grant consent
A Microsoft 365 administrator grants consent for the ATAHSKIA app, scoped to that mailbox using an application access policy.
Allow-list senders
List the carrier, terminal and forwarder billing domains to capture. Other mail is ignored.
Enable sending
Decide whether disputes are sent automatically after approval or saved as drafts for a person to send.
What it recovers
Never miss the dispute window
Invoices are audited the day they arrive, so relief requests go out well inside the § 541.8 window instead of when someone gets to the mailbox.
Prove when the invoice arrived
The received time stamp is preserved, which helps test § 541.7 timing when an invoice is dated earlier than it was sent.
Track the carrier's response
Replies thread back to the dispute and the billing party's 30-day resolution deadline is tracked automatically.
Microsoft Outlook integration FAQ
Can ATAHSKIA read everyone's email?
No. Access is limited to the mailbox you choose through an application access policy, and only allow-listed senders are processed.
Do you support Gmail?
Yes, through a separate Google Workspace connection.
Will disputes look like they come from ATAHSKIA?
No. They are sent from your own mailbox, signed by your team.
Related connectors
Don't let your 30-day dispute window expire.
Send your recent D&D invoices for a free audit. We report what is recoverable within 48 hours.